Review of the Disc-Go-Pod PLUS

Problem: A lot of my CDs are scratched and therefore skip when I try to play them.

Solution: Buy a machine to remove those CD scratches. I bought a Disc-Go-Pod PLUS for about $500.

My review:

First impressions

  • Wow, this is small! It’s bigger than a roll of toilet paper, but smaller than a bowling ball.
  • And what, no anodized aluminum casing? No brushed steel anywhere? What’s all this gray plastic?
  • Hmmm… This is just a motor in a plastic case. The motor spins the CD against some pads. $500 for that??

So I take it out of the box. The instructions seems pretty short, and I see that I have everything I need to get started–the liquid polishes and a few other things. I follow the instructions carefully, and put in a scratched CD. Sure enough, after one cycle, I’ve got a mirror-shiny disc.

Following the instructions, I spray it with the finishing spray, and hand wipe it clean with the soft white cloth that the machine ships with. I take it over to my computer to test it with Exact Audio Copy (the standard freeware software to test the readability of the data on audio CDs) to check it, and sure enough, the CD has no errors.

So I run a few more CDs through it, and I receive mostly the same results, with a couple of exceptions, which I’ll talk about in a bit.




Problems

The first pair of pads stopped working for some reason, perhaps because they got gummed up with ink or other material from the CD I put in upside down! What do I mean by saying the pads didn’t work? Well, they were effectively too ‘sticky’; i.e., they were holding onto the CDs with too much force, which kept the CD from spinning at the high RPM necessary for a good clean. I took them out and cleaned them with warm water and a toothbrush, the cleaning method I saw mentioned in the manual, but they still didn’t work. Fortunately the Disc-Go-Pod comes with a spare set of pads, and these worked fine. On Monday I’m going to contact the company to ask for advice.

One CD had some damage to the label side, which apparently was caused by the rubber mat that sits between the label side and the CD resurfacer. No other CD had this kind of damage, so perhaps it’s a problem with the CD, not the Disc-Go-Pod. The CD looks to be twenty years old at least, and the label says Made in W Germany.

The pump stopped working on one of my discs, and for some reason, the timer didn’t seem to work either.

Questions

  1. When do I start using the second bottle of polish? After about 30 to 50 repairs, depending on the length of the cycles.
  2. One set of pads seems to grip too tightly. Can I fix this? Add some polish or final spray directly to the pads to lubricate them.
  3. How do I remove the pads? Push them out from the back.
  4. Why does the reservoir develop foam? Try using distilled water or bottled water.
  5. Can I rinse off the CD with water before using the final spray? That’s okay.
  6. What is the purpose of the final spray? It’s basically like a wax.They say that Windex doesn’t work as well as their final spray.
  7. Why did the label side of one CD wear away?
  8. Don’t use hot water; use lukewarm water.

Tips

Be careful about placing the CD in the resurfacer the right way! I put in one CD upside down by mistake, and almost the entire side was taken off. I tested it, and no data was found.

If you dig a bit in the manual and the website, you’ll see a few things mentioned that would seem to be important enough to have a dedicated space in the manual, but do not. I’ve also picked up a few tips along the way.

First, the manual tells you to give the bottle of CD polish a good shake to make sure the polish (the ‘sediment’) is distributed evenly throughout. Because the bottle is white and not clear, and the polish itself is also a white liquid, it’s hard to see the sediment. So I shook the bottle vigorously, poured it into the pump and saw that sediment was left over. Obviously I didn’t shake it enough, but I read the manual a bit more, and it said to now fill the bottle with water and use that water to top off the pump reservoir so that liquid covered the pump entirely (presumably so that the pump will stay lubricated with liquid at all times). So I added a bit of water, shook it again, and this time the remaining sediment was distrubuted throughout the water-polish solution.
It seems like a good idea to let the machine rest for a minute or so between disc resurfaces. This apparently gives the motor time to cool down.

One cycle is 4 minutes and 40 seconds, which is almost the five minutes stated in the Disc-Go-Pod literature. Two cycles is about 9 minutes and 25 seconds.
Sometimes it gets hot inside the unit, especially if you run it for two cycles (almost ten minutes), or if you have run a few CDs through it one after the other. You may see some steam inside, but the manual says this is normal.

The pump reservoir foams up after a few hours of use.

2 Comments

  1. Hi there! Thanks for doing the review on the Disc Go Pod Plus – we appreciate the feedback and will look at getting that into the next manual printing. If you have any questions or concerns, please call Jackie in our customer service department at 1.866.237.3724
    Sincerely,
    Rebecca Melendez

  2. Thanks for mentioning the foam problem – least I know it ain’t just me :o) How does the distilled water help?

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